Maintenance & Repair
Besides providing our worldwide customers with prevailing CNC products and items,
EASYCNC consistently support integrate solutions for regular Maintenance & Repair with responsibility, initiative, confidence and patience.
- Well trained & experienced technician teams are always ready for international solutions even for chip-level difficulties.
- Thousands of controllers, motors, drives, boards, power supplies, displays and many other spare parts are available for immediate exchange or replacement.
- High-level customized test stands & tool sets allow for full test capabilities for CNC products and items of Fanuc / Mitsubishi / Okuma / Yaskawa / Siemens and so on.
- Standard and extra warranty is supported according to your actual requirement.
Regular Maintenance & Repair procedure is supposed to be including but not limited to the simple steps as below:
- Description of your problem (with alarm or error code if possible)
- Confirmation of your problem (normally within the same business day)
- Shipment to EASYCNC (before service)
- Maintenance & Repair service (rush service is optional and available)
- Shipment to Customer (after service)
- Warranty and Support (ensure your expectation is well achieved)
If you need some help, please feel free to contact us whenever and wherever possible.